What I bring
Design leadership
I drive, influence, and align leaders with an inspiring vision. I build a practice that tie design outcomes to business goals. I help the company realize the value of customer centricity. I share my knowledge through speaking, mentoring, and community engagement.
People management
I recruit those diverse in backgrounds, skillsets, and cultures. My team is empowered, collaborative, and candid. I coach my team through chaos. I create an environment for team members to achieve their career goals.
Effective processes
My 15+ years in Design bring a diverse toolkit to all team sizes to improve quality, speed, and collaboration. The processes range from Design Thinking, Design Systems, Design Principles to Roadmap planning, OKR, and Definition of Ready & Done.
Domain knowledge
DIRECTOR OF PRODUCT DESIGN AT DROPBOX, 2019 - 2023
Supercharged Dropbox with valuable document workflows
I led the Product Designers and Managers across 3 acquired startups: Sign, DocSend, and FormSwift. They represent Dropbox’s expansion beyond storage.
Vision: Co-led the vision exercise of Dropbox + Sign, resulting in the FormSwift acquisition
Product: Rebranded, redesigned and integrated HelloSign into Dropbox Sign.
3X HelloSign revenue from $2x to $7xM
2.5X first-time user conversion
NPS +18pts with UX as the highest motivator
People & Process:
3X team from 5 to 15+ with 50%+ women, diverse backgrounds, and no attrition in first 2 years
Implemented design principles, improved roadmap planning, cross-functional partnership, career progression, and team culture
Head of Design & Research at Earnin, 2018 - 2019
Built a people-first financial platform
I led the holistic Design function including Product Designers, Brand Designers, and User Researchers. I learned how to build supportive, diverse team, and balance quality/speed/scope in a fast-growth startup.
People: Built a team of 15+ Product Designers, Marketing Designers, and User Researchers
Product: Launched 2 new products within 6 months
Brand: Implemented several improvements to the Earnin brand
OUTSIDE OF WORK
Spoke, mentored, and engaged with the community
In 2019, I spoke about my Earnin work at the Fintech summit in New York City
In 2022, I built a 12-lesson course and taught 100+ people to break into Design over 3 cohorts
I demystified Design leadership by writing What does a Design leader do?